🔺9 things to do when you are let down by your trusted staff

Below are 9 things you can do when you feel let down by your trusted staff:

1. Assess the situation: Take a step back and objectively evaluate the situation. Understand the specific ways in which you feel let down and gather all the relevant information before taking any action.
2. Communicate openly: Have a direct conversation with the staff member involved. Express your concerns, share your disappointment, and listen to their perspective. Effective communication is crucial to address misunderstandings and find a resolution.

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1. Review expectations: Reflect on the expectations you had set for your staff member and determine if they were clear, realistic, and communicated effectively. Make sure both parties have a shared understanding of roles, responsibilities, and performance expectations.
2. Provide constructive feedback: Offer specific and constructive feedback regarding the areas where your staff member fell short. Focus on the behavior or actions that need improvement rather than attacking their character. This approach can help promote growth and development.
3. Offer support and training: Identify if there are any gaps in skills or knowledge that contributed to the letdown. Provide additional training, mentorship, or resources to help your staff member improve in those areas and prevent future disappointments.
4. Reevaluate trust: Consider whether the letdown was a one-time occurrence or a pattern of behavior. Evaluate if regaining trust is possible and if the staff member is genuinely committed to making amends. Rebuilding trust takes time and effort from both parties.
5. Set clear boundaries and consequences: Establish clear boundaries and communicate the consequences of repeated letdowns. Ensure that your staff members understand the impact of their actions and the potential repercussions if the behavior continues.
6. Delegate effectively: Review your delegation process and ensure that you are assigning tasks and responsibilities based on each staff member’s strengths and capabilities. Effective delegation can help prevent misunderstandings and increase accountability.

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1. Monitor progress: Regularly check in with your staff member to monitor their progress and provide ongoing feedback. Recognize and acknowledge improvements, and address any recurring issues promptly. Consistent follow-up can help prevent future letdowns and maintain open lines of communication.

Remember, every situation is unique, and it’s important to approach each case with fairness, empathy, and a willingness to find a constructive solution that benefits both you and your staff member.

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🧩CREATED BY DR JOSEPH DEJI-FOLUTILE

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